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Frequently Asked Questions

I am completely bald, should I buy Caboki?

Sorry, no. We do not recommend Caboki to those who are completely bald. In addition, Caboki may not work for people with advanced hair loss level/class - Norwood scale 7 or Ludwig scale Advanced (basically very bald). If you are not sure where you fall on the scale, get a free sample and test it.

What about large scar on the scalp?

If your scar is more than 2 inch in diameter, and it is shinny (no hair whatsoever),  we do not recommend this product. Sorry.

Who is the typical candidate for Caboki?

Early this year, we sent out 60,000 surveys to our customers who volunteered to participate. The survey asked them if they were satisfied with the performance of Caboki and collected information about their age, gender, hair loss levels based on Ludwig or Norwood scale. Here are the results:

Men (breakdown by Norwood Scale)

Women (breakdown by Ludwig Scale)

As you can see, if you are completely bald or have a large bald spot where there is little hair left, you should NOT try this product.

But if the thinning area on your scalp still has reasonable amount of hair, Caboki will do wonders for you.

If you are not sure what your hair loss level (scale or class) is, we recommend that you try a free sample first before making the purchase.

Can others tell I am using Caboki?

If your hair loss level has not reached Norwood scale 7 or Ludwig scale Advanced (see below), Caboki will instantly eliminate the bald spot and the appearance of thinning hair, your hair will look completely natural, undetectable, even from close up, outdoor and under bright light.

Caboki is not the typical hair loss products (paint-like or shoe polish-like) you normally see on the mass market that were invented in the 80s of last century. Caboki is a new, breakthrough product that quickly became a staple among professionals in theatrical and movie industry.

Professionals love Caboki because it is HD-movie-camera-proof:  high definition cinematic camera can capture pores or small wrinkles on an actor/actress's face, however it can not tell natural hair from hair enhanced with Caboki.

Can I use Caboki by myself?

Yes, you can put Caboki on the scalp yourself by standing in front of a mirror.

Can Caboki be used with any hair type or any hairstyle?

Caboki works for any hair type, ranging from normal coarser hair to vellus hair (fine, non-pigmented hair, often called "peach fuzz") and everything in between. Caboki application is flexible to accommodate any hair style including shaved, short, long, curly, kinky, wavy, braided, frizzy, straight, colored, highlighted or frosted hair.

How long does it take to apply Caboki?

It varies, from a few seconds to a few minutes, depending on the size of thinning area and your skill level. You will get better at applying Caboki after a few uses.

What is the minimum hair length for it to work?

For best results, we recommend 0.5 inch (1 -2 cm) or longer. Caboki will NOT work on shaved head, use it after your hair grows out.

Will Caboki fall out?

Not if you follow the instructions (come with the product) and apply correctly. Caboki bonds to your hair 200% more secure than any other fiber based thickening products on the mass market. It better withstands wind, sweat and rain.

Does Caboki stain?

Absolutely not. Caboki fibers are 100% colorfast, it will never stain clothes, bed linen or your scalp. If the fibers accidentally drop onto a surface, simply dust them off.

Can I comb my hair after applying Caboki?

Yes. For best results, you should dry and style your hair before applying Caboki. However you can still comb your hair afterwards, just use a wide toothed comb. It is more for shaping than fine grooming. You can also use your hand and fingers to pat their style into place.

How long does one application last?

Each application can last for days until you decide to remove it by shampooing your hair.

Do I need special shampoo to remove Caboki?

No. You can use regular shampoo.

How long does one bottle of Caboki last?

Depending on the size of the thinning area, the 25 Gram size last approximately 50 - 75 days, 19 gram 25 days. On average, each application costs around 50 cents (again it varies with the size of the balding  area).

How do I use Caboki and Minoxidil at the same time?

Apply Minoxidil (or any topical treatment) first, wait for your scalp to dry completely and then apply Caboki.

What about Propecia? Can I continue to take it while using Caboki?

Absolutely. Caboki does not interfere with Propecia whatsoever.

Can I use hairspray, hair gels or hair oil?

Hairspray - use it AFTER Caboki. 

Hair gels - wait for hair gel to dry BEFORE applying Caboki.

Hair Oils - It depends on types of hair oil. You can experiment. If you do, use hair oil BEFORE using caboki.

Does Caboki change normal hair growth pattern?

No. Caboki is not a medicine or drug, it consists of natural fibers extracted from plant, it does not promote or slow down normal hair growth.

Does it work for women?

Caboki is equally effective for women as for men. In fact approximately 30% of our customers are female. Check out the video demo for women.

Does Caboki work for African American?

Absolutely, Caboki works equally well on African American hair. Watch video demo on a gentleman with African heritage. There are also product reviews submitted by African American users, check out the product review section.

Does Caboki work for facial hair, like beard and mustache?

No. Caboki is for scalp hair only, not recommended for hair on other parts of your body. We are working on a new product for facial hair. The ETA on that is early 2013.

How many colors are there?

Caboki offers seven colors. One of them will match your hair color.

How to choose a color for my hair?

(1) Look in the mirror. Look at your hair root color in the thinning area. This is the color to order.
(2) If you have highlighted ends with darker roots, match the root color.
(3) When in doubt, choose the darker shade. For example if you have trouble deciding between medium brown and light brown, choose medium brown.

What if the color I have chosen does not match my hair?

You can

1) Return the product for exchange to a different color, or

2) Get refund. We offer 60-day money back guarantee, no question ask.

Can I mix two colors, how?

Yes. Follow the following steps:

Step 1: Apply a thin layer of darker shade Caboki, lightly pat your hair to disperse the product, and then

Step 2: apply the lighter shade caboki, again gently pat your hair to disperse the product.

Step 3: Repeat step 1 and 2 if necessary to get the desired coverage.

Can I use a curling iron or hair straightener with this product?

Yes, but you should use styling iron first before applying Caboki.

Is Caboki package and delivery discreet?

Caboki bottle is completely discreet. The bottle itself has no indications of what this product is for. Product instructions are printed on the box only, which you can choose to throw away. Caboki is shipped inside non-marked boxes or envelops, so no one will ever know the content of the package.

How long will it take to receive my order?

We ship orders from 2 locations: Dumfries Virginia and Plainfield Indiana. Depending on where you live, the standard shipping takes 5-7 business days, Priority shipping takes 2-3 business days. Overnight express is also available. Please note that business day does not include Saturday, Sunday and national holidays.

Do you ship to PO Box?

Yes. For PO Box address, we use Postal Service.

How long does it take to receive international orders?

We offer 2 shipping options for international customers:

1. International Standard. Our carrier will deliver your order to the customs of your country within 5 business days. From there, your country's customs will take time to process and release your order to the postal service. The total transit time really depends on the efficiency of these institutions in your country. It varies from country to country, ranging from 2 to 5 weeks.

2. International Express. We use EMS and FedEx to deliver international express shipments. The total transit time varies from country to country, ranging from 4 to 15 days.

If I am not happy with Caboki, Can I get my money back?

Absolutely. You can simply return the product back to us within 60 days after you receive it, even if it is used up. You do NOT need to call us for authorization, just send it back to:

Caboki Return Dept
4222 Fortuna Center Plaza #806
Dumfries, VA 22025-1515
 

Welcome

Contact Us

We are happy to answer any questions you have. Our helpful experts are available Monday - Friday, 9am to 5pm EST. We respond to inquiries within 4 business hours.

Merchandise return address:

Caboki LLC
4222 Fortuna Center Plaza #806
Dumfries, VA 22025-1515

Email:

service@Caboki.com

Call us:

866-409-3472